Start small, dream big.
With Countly Flex.
#1 privacy-led product analytics that grows with you. For visionaries of diverse backgrounds and dreams.
Get started for FREE
No credit card required
Every true dreamer deserves a tool they can rely on for the entire product journey. That’s why we created Flex.
A great fit for small to midsize business
Access the full enterprise-ready package by utilizing only the features essential to your product development and business size.
Effective solution for a limited budget
Pay as you grow is our mantra. Don’t let your budget hold you back from understanding your product’s users and achieving your dream.
For those with a growth mindset
Countly Flex is here to grow with you and your monthly active users. Start small and grow into an enterprise-sized business. We got you.
Flex-ible for your custom solution needs
Choose from a long list of supported SDKs, pick a hosting location of your liking, and opt for a user tracking strategy unique to your requirements.
Meet the ultimate Private SaaS solution
Because privacy has always been our thing.
100 % ownership
Secure complete control over your data with a choice of server region, dedicated IP, and SSL certificate for unmatched privacy and independence.
Full configuration
Shape your product analytics server to perfection with total configuration control, optimizing performance for your exact specifications.
Unrivalled portability
Seamlessly transfer data across all Countly plans. Whether it’s a Flex, Lite, or Enterprise plan, the Countly server is always yours.
Broad platform coverage
Choose from the officially supported SDKs for iOS, Android, Web, Node.js, Flutter, React Native, Unity, C++, Java, and Windows for your web, mobile, and desktop apps.
Your ultimate product analytics go-to for all user behaviour insights.
User profiles. Understand your users with individual-level, real-time data.
Create unique customer experiences by viewing data on individual users, enriched by custom user properties. All while staying privacy-compliant.
Dashboards. View and share the metrics that matter the most.
Create unlimited dashboards from multiple apps using time series, bar charts, tables, and widgets from the Countly features of your choice.
Event tracking. Capture and segment user actions accurately.
Track events to capture user actions, milestones, and transactions, plus include segmentation properties for in-depth analysis.
Included in Tier 1+
Funnels and Flows. Reveal insights about your users and their behavior.
Build step-by-step funnels to identify user conversion points and drop-offs and use flows to visualize typical customer journeys.
Included in Tier 1+
Cohorts. Enable the most powerful segmentation to find solutions.
Group users based on shared behaviours or properties to act immediately when usage trends change, or filter your users further.
Included in Tier 1+
Retention Analysis. Identify daily, weekly, and monthly retention trends.
Explore user retention based on session and event activity and use filters and segmentation for deeper insights.
Drill. Answer complex questions by drilling into granular data.
In a matter of seconds, understand what is happening in your app by slicing and dicing all your Session, Event, Views, Feedback, and Crash data.
Reports and Alerts. Never miss an important milestone or change in user behavior.
Get email reports for your dashboards or metrics, and set up customer alerts to stay informed when your defined criteria are met.
"We took the mentality of SaaS while maintaining the data isolation need of self-hosted solutions. Voila. We now got the best of both worlds in Flex.“
Onur Alp Soner, CEO
Product analytics that grows with you
Start free with up to 1,000 monthly active users
Get immediate access to the core features of Countly for free, and don’t start paying until your 1000 monthly active users milestone.
Get started nowGet the add-ons you can't live without
Pick from our specialized add-ons once you are ready for more. Will it be Push Notifications, Crashes, A/B Testing, Surveys or something else?
Choose a hosting location that works for you the best
Belgium, Germany, France, England, Switzerland, India, Singapore, Hong Kong, Australia, Israel, United States, Canada or Brazil.
Get started with Flex now.
Privacy-conscious, budget-friendly and private SaaS. Your journey towards a product-dream come true begins here.
Flex-ible pricing to boost your growth
Included
✓ Advanced Data Segmentation and Querying
✓ App and User Management
✓ Behavioural User Cohorts
Included in Tier 1+
✓ Compliance Management
✓ Dashboards
✓ Data Management
✓ Email Reports and Alerts
✓ Event Tracking and Analytics
✓ Funnel and Flow Analysis
Included in Tier 1+
✓ Retention Analysis
Included in Tier 1+
✓ Revenue Analytics
✓ Security Management
✓ User and Session Analytics
✓ User Profiles
Crash + Performance
Available from more than 1,000 Monthly Active Users
DB Viewer
Available from more than 10,000 Monthly Active Users
Formulas
Available from more than 5,000 Monthly Active Users
Hooks
Available from more than 1,000 Monthly Active Users
Journeys & Content Builder
Free during early access
Push Notifications
Available from more than 1,000 Monthly Active Users
Remote Conf + A/B Testing
Available from more than 1,000 Monthly Active Users
Voice of the Customer
Available from more than 1,000 Monthly Active Users
US, Iowa
Free
US, South California
Available from more than 1,000 Monthly Active Users
US, Oregon
Available from more than 1,000 Monthly Active Users
North America, Toronto
Available from more than 1,000 Monthly Active Users
South America, Sao Paulo
Available from more than 1,000 Monthly Active Users
Europe, Belgium
Free
Europe, Frankfurt
Available from more than 1,000 Monthly Active Users
Europe, London
Available from more than 1,000 Monthly Active Users
Europe, Paris
Available from more than 1,000 Monthly Active Users
Europe, Zurich
Available from more than 1,000 Monthly Active Users
Middle East, Israel
Available from more than 1,000 Monthly Active Users
Middle East, Qatar
Available from more than 1,000 Monthly Active Users
Middle East, Saudi Arabia
Available from more than 1,000 Monthly Active Users
Asia, Hong Kong
Available from more than 1,000 Monthly Active Users
Asia, Mumbai
Available from more than 1,000 Monthly Active Users
Asia, Singapore
Free
Australia, Sydney
Available from more than 1,000 Monthly Active Users
Frequently asked questions
Do I need to enter credit card details even when on free tier?
Countly Flex uses a monthly active users (MAUs)-based pricing model that scales with your growth. You can start for free with up to 1,000 MAUs and access core analytics features - no credit card required.
As your needs expand, pricing adjusts based on your MAU count and the additional features (add-ons) you select. This modular approach ensures you only pay for what you use, making it easy to tailor the platform to your specific requirements.
Countly Flex is always deployed in a private cloud region of your choice, supporting your data residency and compliance needs. Hosting costs vary depending on the region you select.
Do I need to enter credit card details even when on free tier?
Credit card details are not required for the FREE tier of Flex. Enjoy tracking up to 1000 monthly active users and important core Countly features for free.
Do I get upgraded to paid tiers automatically?
We do not automatically upgrade your tier. You choose the best tier for your needs and budget. If you exceed your tier’s monthly usage limit, your server access will be temporarily locked until the next cycle. We highly recommend always upgrading to a tier that ensures uninterrupted access to your server for the full Flex experience.
How do I get support from you with my Flex account?
Discord is the place to be for all our Flex users. Meet us there to discuss your technical questions, learn from other Countly users and stay updated with product news.
I need to self-host, do you offer a solution?
Yes, we got you! If you are an enterprise organization, self-hosted version of Countly Enterprise is right for you. If you are looking for an open-source, light version of Countly for individual contributors, go with Countly Lite.
Does Countly have any security certifications?
Yes! We are ISO 27001 and SOC2 certified, Countly takes privacy seriously and helps you do the same within your organization and with your customers.
CountlyBlog
All you need to unlock the full potential of product analytics with Countly.

Open-Source, SaaS, and Enterprise, Can We Pull It Off?
How and why we are integrating SaaS into our decade-long open-source and enterprise journey...

5 Ways To Use Analytics For A Successful Product Launch
Prepare for a successful product or feature launch following these 5 tips.

Crash Analytics: The Backbone of Seamless User Experience
Explore the crucial role of crash analytics in product analytics, its impact on user experience, and software development.