Countly and Personal Data Protection Law

Countly's focus on data security allows companies to manage and analyze customer data responsibly. It empowers businesses to optimize user experiences while adhering to compliance requirements while maintaining transparency and control over data practices.

What is Countly?

Countly is a product analytics solution and innovation enabler that helps organizations track product performance and user journey and behavior across mobile, web, and desktop applications. By its design, it is the ultimate tool for any privacy-concious organization and helps companies achieve local privacy and data regulation compliance.

See how Countly can be part of your data governance and analytics strategy

Data Localization and Transfer

Countly offers a self-hosted option, allowing any client within Saudi Arabia to choose local server providers and ensure data residency compliance.

Data Subject Rights Management

Countly allows businesses to delete and export individual user data upon request, supporting the rights of data subjects under PDPL, GDPR and CCPA.

Data Consent and Transparency

Countly provides features that track opt-in and opt-out rates and user consent based on our predefined definitions. This tracking can influence further data collection and analytics based on user consent. However, Countly does not manage consent directly nor accept custom tracking definitions from integrators.

Data Protection Officer (DPO) empowerment

Appointing a DPO may be necessary, especially for businesses that conduct high-volume processing of personal data. By using Countly's internal Data manager, any Data Protection Officer is empowered with options to oversee data collected and take actions: review, delete, reduce or mask specific data.

Data Minimization

Configure Countly to collect only the data necessary for your analytics purposes. Avoid collecting excessive or irrelevant personal data. Follow our best practices when it comes to creating of events and its tracking and collection. Our Customer Success team are ready to help you with setup of ideal data model meeting your legislative requirements while leveraging most from possible user analytics data.

Data Security

Use Countly’s built-in security features to protect data. Data collected from devices are sent over a secure channel and cannot be tampered with — this eliminates intruders and potential man-in-the-middle attacks. When data is stored, we can use data-at-rest encryption, further enhancing the security of personal data and making it impossible for a rogue employee to reach this data.

Meet the data protection standards set by Saudi Arabia’s latest Personal Data Protection Law