Glossary
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Heatmap

Heatmap

In digital analytics, heatmaps may show clicks, taps, scrolling, attention, geographic activity, or correlations. They are useful for pattern discovery but can be easy to overinterpret. A click heatmap does not reveal user intent, and aggregated behavior can hide segment differences. Teams should combine heatmaps with event data, usability research, and clear sampling and device rules.

What is Heatmap?

A heatmap is a visual representation that uses intensity to show where values, activity, or concentration are higher or lower.

Why it matters

In digital analytics, heatmaps may show clicks, taps, scrolling, attention, geographic activity, or correlations. They are useful for pattern discovery but can be easy to overinterpret. A click heatmap does not reveal user intent, and aggregated behavior can hide segment differences. Teams should combine heatmaps with event data, usability research, and clear sampling and device rules.

Example

A mobile heatmap shows repeated taps on a noninteractive image, suggesting that users expect it to open more detail.

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