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Crashes and errors

Monitor the stability of your application and website in real-time and resolve crashes and errors.
Included in Countly Enterprise
Included in Countly Lite
Countly Flex add-on

Faster issue resolution

Fix hindrances to transaction completion and user experience on your app or website faster by tracking crashes and errors in real-time.

Automatically assign tasks

Assign crashes and errors to the right developers through a Jira integration and keep the whole team on top of issue-resolution.

Easy crashes management

Group or categorize crashes and errors by fatality, status, device, region, and more, for a complete understanding of affected users.

Minimize disruptions in user experiences

Crashes (for mobile and desktop apps) and Errors (for websites) brings together two important aspects of user retention: performance monitoring and user analytics.

Through powerful segmentation and categorization capabilities, you can identify exactly who is getting affected by a crash and how severe the error may be, as well as easily assign and monitor resolution.

Crash management made easy for everyone

Which device type or app version faced a specific crash?

How did the crash/error impact the user journey and how many users were affected?

What steps did the user take before encountering the crash?

What steps did the user take before encountering the crash?

Enrich your product analytics by combining Drill with…

Funnels

To identify user actions prior to a crash.

User Profiles

To analyze which users and user groups may be facing crashes.

Resources related to the Crashes and Errors feature

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