Pricing
Your data. Your scale. Your plan.
Tailored to fit your team - whether you’re just getting started or managing millions of users.
Lite
Self-hosted
Free forever
$ 0
For open-source enthusiasts and individual contributors who value data privacy.
Start deployingFlex Free
Private cloud
$ 0
For individuals and teams looking to test, explore, and start small before scaling with Flex.
Get started30-day free trial
Flex
Private cloud
Starts at
$ 80 per month
For startups and mid-size businesses with a growth mindset, ready to scale on their own terms.
Start free trialEnterprise
Contact sales for pricing or to request a demo
For leading companies needing private, customizable analytics with enterprise-grade features and support.
Talk to our expertLite
Free forever
Flex
From $0/mo.
Enterprise
Custom pricing
License
AGPL v3
SaaS
Commercial
Pricing
Free
Free for up to
1000 MAU
1000 MAU
Subscription
(Based on Data points)
(Based on Data points)
Support
Discord
Discord
SLA
Installation
Self-hosted
Cloud
(Pick your Region)
(Pick your Region)
Self-hosted or
Cloud (Pick your Region)
Cloud (Pick your Region)
Choose how far your data will take you
Lite
Free forever
Flex
From $0/mo.
Enterprise
Custom pricing
License
AGPL v3
SaaS
Commercial
Pricing
Free
Free for up to 1000 MAU
Subscription
(Based on Data Points)
(Based on Data Points)
Support
Discord
Discord
SLA
Installation
Self-hosted
Private cloud
(Pick your hosting region)
(Pick your hosting region)
Self-hosted or Cloud (Pick your region)
PLATFORMS AND PLATFORM SUPPORT
Web Analytics
✓
✓
✓
Mobile application analytics and marketing for all major platforms
✓
✓
✓
Desktop application analytics for MacOS and Windows
✓
✓
✓
Server Analytics
✓
✓
✓
REST based write API for any platform
✓
✓
✓
ANALYTICS
User Analytics
Limited
✓
✓
User Loyalty
Limited
✓
✓
Session Analytics
✓
✓
✓
Acquisition
✓
✓
✓
Geo
Limited
✓
✓
Technology
✓
✓
✓
Views
✓
✓
✓
Heatmaps
✕
✓
✓
DASHBOARDS
Customized Dashboards
Limited
✓
✓
CUSTOMER BEHAVIOR, JOURNEY, AND EXPERIENCE
Retention
✕
Included in Tier 1+
✓
Events
✓
✓
✓
Revenue
✕
✓
✓
User Profiles
✕
✓
✓
Cohorts
✕
Included in Tier 1+
✓
Funnels
✕
Included in Tier 1+
✓
Drill (Advanced Segmentation)
✕
✓
✓
Formulas
✕
Formulas Add-On
✓
Flows
✕
Included in Tier 1+
✓
ENGAGEMENT AND FEEDBACK
Push Notifications
Limited
Push Notifications
Add-On
Add-On
✓
Surveys
✕
Voice of the Customer
Add-On
Add-On
✓
NPS®
✕
Voice of the Customer
Add-On
Add-On
✓
Ratings
✓
Voice of the Customer
Add-On
Add-On
✓
CRASH AND PERFORMANCE MONITORING
Crashes
✓
Crash and Performance Analytics Add-On
✓
Performance
✕
Crash and Performance Analytics Add-On
✓
Symbolication
✕
Crash and Performance Analytics Add-On
✓
Jira Integration
✕
✕
✓
TESTING
Remote Config
Limited
Remote Config and
A/B Testing Add-On
A/B Testing Add-On
✓
A/B Testing
✕
Remote Config and
A/B Testing Add-On
A/B Testing Add-On
✓
UTILITIES
Alerts
✕
✓
✓
Data Manager
✕
✓
✓
Data Populator
✓
✓
✓
Config Transfer
✕
✓
✓
Compliance Hub
✓
✓
✓
Filtering Rules
✕
✓
✓
MANAGEMENT
Email Reports
✕
✓
✓
Geolocations
✓
Push Notifications
Add-On
Add-On
✓
Application Management
✓
✓
✓
DB Viewer
✓
DB Viewer Add-On
✓
Logs
✓
✓
✓
Data Migration
✓
✓
✓
SECURITY
Two-factor Authentication (2FA)
✓
✓
✓
Role-based User Management
✓
✓
✓
Configurable Password Policies
✓
✓
✓
Audit Logs
✓
✓
✓
INTEGRATIONS AND CONSOLIDATIONS
App Consolidation
✓
✓
✓
White Labeling
✕
✕
✓
(Web) Hooks
Limited
Hooks Add-On
✓
ADD-ONS
Gateway
✕
✕
✓
Active Directory (SSO)
✕
✕
✓
Azure AD (SSO)
✕
✕
✓
Okta (SSO)
✕
✕
✓
LDAP (SSO)
✕
✕
✓
Cognito (SSO)
✕
✕
✓
PROFESSIONAL SERVICES
Server Maintanance
✕
‒
✓
Server Installation
✕
‒
✓
Data Migration
✕
✕
✓
Custom Development
✕
✕
✓
SDK Integration Support
✕
✕
✓
Plugin Development Support
✕
✕
✓
Empowering key players to build powerful products and connections
Countly in a nutshell
100% data control and ownership
Extensible by plugin features
Customizable dashboards for easy data access
Complete data privacy and security, with leading policy compliance
User permissions for greater security
Track everything from application performance to customer feedback
Frequently asked questions
How does Countly Enterprise pricing work?
Our pricing is primarily based on data point usage, meaning you only pay for what you track - without any restrictions on features or the number of team members.
Depending on your specific needs, pricing may also be based on monthly active users (MAUs) instead of data points.
Other factors such as deployment model, SLA requirements, and support levels are also taken into account during the sign-up process.
Do I have to self-host Countly Enterprise?
Countly can be deployed on-premises with ease, but we also offer a fully managed and dedicated private cloud setting. In either case, we’ll assist you during the deployment process and you’ll always count upon the stellar support from our experienced team.
Can I try Countly Enterprise?
Yes. You can try Countly Enterprise for free for a period of time to help you decide if it’s right for you. Please contact us to arrange your trial.
If you decide to continue with Countly Enterprise, your trial data will be securely migrated to your dedicated instance - no disruption, no data loss.
If not, we’ll permanently delete all trial data in full compliance with our privacy and security standards. Your data remains yours - always.
How does Countly Flex pricing work?
Countly Flex uses a monthly active users (MAUs)-based pricing model that scales with your growth. You can start for free with up to 1,000 MAUs and access core analytics features - no credit card required.
As your needs expand, pricing adjusts based on your MAU count and the additional features (add-ons) you select. This modular approach ensures you only pay for what you use, making it easy to tailor the platform to your specific requirements.
Countly Flex is always deployed in a private cloud region of your choice, supporting your data residency and compliance needs. Hosting costs vary depending on the region you select.