Privacy-compliant product analytics that fit every team’s needs

The discovery of a world of customizable insights, 100% yours and 100% secure, starts here.

Community Edition

Open-source meets a true, comprehensive approach to data. Adaptable, like your product.

$0 Free forever

Install Now
Includes:
✓
Self-hosted
✓ Aggregated Data
High-level data acquired by combining individual-level data, basically aggregating forms of Granular data
✓
Selected feature availability
✓
Web, Mobile, and Desktop Analytics for all major platforms

Enterprise Edition

Powerful, scalable, and insightful to the infinity.
Unlimited, like your potential.

Customizable Pricing

Contact Us
Everything in Community Edition, plus:
✓
Self-hosted or Countly-hosted (Private Cloud)
✓ Granular Data
Detailed-level raw data captured by Countly and capable of being compiled as required. Much more detailed than Aggregated data.
✓
Unlimited access to features with unlimited seats
✓
Custom onboarding plan
✓
Integration support to and from Countly
✓
Dedicated Customer Success Manager
✓
Priority technical support
✓
Advanced privacy and security features
Community
Free forever
Enterprise
Let’s talk
General
License
AGPL v3
Commercial
Pricing
Free
Subscription
(Based on Data points)
Support
Community forum
SLA
See full comparison →

Choose how far your data will take you

Community
Free forever
Enterprise
Let’s talk
General
License
AGPL v3
Commercial
Pricing
Free
Subscription
(Based on Data points)
Support
Community forum
SLA
Installation
Self-hosted
On-premise / Cloud
(Self or Countly-hosted)
Operating system
Ubuntu
Ubuntu / RHEL
Platforms and platform support
Web Analytics
✓
✓
Mobile application analytics and marketing for all major platforms
✓
✓
Desktop application analytics for MacOS and Windows
✓
✓
Server Analytics
✓
✓
REST based write API for any platform
✓
✓
Analytics
User Analytics
Limited
✓
User Loyalty
Limited
✓
Session Analytics
✓
✓
Acquisition
✓
✓
Geo
Limited
✓
Technology
✓
✓
Views
✓
✓
Heatmaps
×
✓
Dashboards
Customized Dashboards
Limited
✓
CUSTOMER BEHAVIOR, JOURNEY, AND
EXPERIENCE
Retention
×
✓
Events
✓
✓
Revenue
×
✓
User Profiles
×
✓
Cohorts
×
✓
Funnels
×
✓
Drill (Advanced Segmentation)
×
✓
Formulas
×
✓
Flow
×
✓
ENGAGEMENT AND FEEDBACK
Push Notifications
Limited
✓
Surveys
×
✓
NPS®
×
✓
Ratings
✓
✓
CRASH AND PERFORMANCE MONITORING
Crashes
✓
✓
Performance
×
✓
Symbolication
×
✓
Jira Integration
×
✓
TESTING
Remote Config
Limited
✓
A/B Testing
×
✓
UTILITIES
Report Manager
✓
✓
Alerts
×
✓
Data Manager
×
✓
Data Populator
✓
✓
Config Transfer
×
✓
Compliance Hub
✓
✓
Filtering Rules
×
✓
MANAGEMENT
Email Reports
✓
✓
Geolocation
×
✓
Application Management
✓
✓
Plugins
✓
✓
DB Viewer
✓
✓
Logs
✓
✓
Data Migration
✓
✓
SECURITY
Two-factor Authentication (2FA)
✓
✓
reCAPTCHA
✓
✓
Role-based User Management
✓
✓
Configurable Password Policies
✓
✓
Audit Logs
✓
✓
INTEGRATIONS AND CONSOLIDATIONS
Consolidate
✓
✓
White Labeling
×
✓
Hooks
Limited
✓
ADD-ONS
Gateway
×
✓
Active Directory (SSO)
×
✓
Azure AD (SSO)
×
✓
Okta (SSO)
×
✓
LDAP (SSO)
×
✓
Cognito (SSO)
×
✓
ADD-ON INSTALLATION, SETUP,
AND CUSTOMIZATION SERVICES
Server Maintanance
×
✓
Server Installation
×
✓
Data Migration
×
✓
Custom Development
×
✓
SDK Integration Support
×
✓
Plugin Development Support
×
✓
🚀 Sign up to the new Countly SaaS product waitlist now
All the Countly features, now with a self-service setup. Sign up, set up, start tracking!
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Which version is right for me:
Enterprise Edition or Community Edition?

Community Edition
Enterprise Edition
✓
You value your users’ data privacy!
✓
You are an individual / small organization
✓
Just starting with product analytics or looking for an alternative to swich to
✓
Want to get a feel for Countly
✓
You understand the power of open-source software
✓
You have the technical know-how to host your own server
Community Edition
✓
You value your users’ data privacy!
✓
You are a medium or large organization
✓
Want to consolidate analytics from different vendors to avoid data silos
✓
You want more of your teams to be data driven and reduce tech costs
✓
Require continuous dedicated support
Enterprise Edition

Countly in a nutshell

100% data control and ownership
Jigsaw puzzle piece emoji representing product teams
Extensible by plugin features
Customizable dashboards for easy data access
Complete data privacy and security, with leading policy compliance
Lock emoji representing data privacy and security
User permissions for greater security
Direct hit emoji representing who is Countly targeted at
Track everything from application performance to customer feedback
Trusted by hundreds of privacy-conscious organizations
BMW logoDeutsche Telekom logoCocaCola logoAWS logoRoche logoVerizon logoSAP logo
Jigsaw puzzle emoji

One platform. Unlimited combinations.

Countly gives you the possibility to combine data and even the analytics of different plugin features to power-up the understanding of the data you own.
Discover all available features →

Frequently Asked Questions

How does Enterprise Edition pricing work?
Our pricing is based on data point usage. This means that you only pay for what you track, without restrictions on the features you want or the team mates needing access to the data (with permission tiers). Other factors affecting pricing will be determined during the sign-up process, including deployment, SLA, etc.
‍
What is the sign-up process for Enterprise Edition?
We first set up an online meeting to better understand your needs and walk you through how Countly can fit into your analytics strategy.
Then, based on your data points requirement, we send you a quote and deployment plan–if you choose an on-premise deployment. Our quotes have a tiered structure so you'll always know what you'll be paying if your volume increases or decreases.
‍
Do I have to self-host Enterprise Edition?
Countly can be deployed on-premises with ease, but we also offer a fully managed and dedicated private cloud setting. In either case, we’ll assist you during the deployment process and you’ll always count upon the stellar support from our experienced team.
‍
Which payment methods do you accept?
Countly Enterprise subscription payments can be made via electronic/wire transfer and all major credit cards. Invoicing is available for all payment and subscription types.
‍
Can I try Enterprise Edition?
Yes. You can try the Enterprise Edition for free for a period of time to help you decide if it’s right for you. Please contact us to arrange your trial.
‍
What will happen to my data after the trial?
If you want to keep using Countly Enterprise, we'll seamlessly move and redirect all your data to your dedicated instance. If you choose to not take advantage of our product analytics and detailed insight, we will delete all your data completely.
‍

Still can't decide?

Ask us anything you need and we'll help you materialize the data-driven solution your product needs.
Contact Us
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