Slipping Away

Display cumulative and individual users who stop using your app.

Analytics

​​The Slipping Away feature is available in both the Enterprise and Community Editions. Contact us to see a demo or set up your own Community Edition instance to see it in action.

Track loyalty

Use pre-determined time buckets to see progressive drop-offs, segmented by as many properties as needed.

Identify single users

Combine with User Profiles to segment user bases, identify what might have gone wrong, and get them back.

Deepening loyalty analytics

This feature reports the number and percentage of users who didn't have a session in your application for more than 7, 14, 30, 60, and 90 days in buckets.

With Countly Enterprise Edition, you can also display individual users in each bucket using User Profiles to better map the customer journey and come up with better retention strategies.

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Resources related to the Slipping Away feature

Slipping Away User Guide

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