Countly for Customer Success Teams
Improved user experiences all around
Deliver exceptional support through an in-depth understanding of the user experience at every step
Cohorts
User experience segmentation
Group your users based on customizable properties or shared behaviors, and reuse these insights for any outreach strategy.
Funnels
Perfected onboardings
Determine success rates of any pre-estrablished processes, identifying both gaps and individuals along the way.
User Profiles
Personalized support
Pin-point usage obstacles, and track progressions and all known user-centric information.
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Drill
Data-powered research
Dig into every aspect that influences user experience by taking a granular look into all your data.
Trusted by Customer Success teams in organizations around the world
A snapshot of the entire customer journey
Access a timeline of any individual user’s activity and understand exactly when, how, and why roadblocks affected the user experience. Fix it instantly or proactively reach out with tailored solutions.
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"Great to understand our customers in a lot of detail and shape the product to meet their expectations, without worrying about data privacy issues."
Murat D.
CEO at a Computer Software organization
Countly in a nutshell
Easy deployment and installation
Choose your hosting model and get started in only a few clicks.
Customizable extensibility
Scale Countly and your product with dozens of features and plugins to choose from.
Intuitive interface
Self-explanatory and easy-to-use features with top-notch documentation and support.
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Your one-stop source of information to unlock the full potential of product analytics and Countly.
